Job openings for Customer Care Agent in 917739

Key highlights: Employment Visa | 2-Year Contract | Incentive | Full Support (Food, Accommodation, Transport, Medical, insurance) | Airport Pickup | Over time Duty
Job Description: Customer Care Agent in DUBAI to handle inbound/outbound calls, resolve customer queries, and deliver excellent service with incentives and overtime.
Job Location: DUBAI
Key Responsibilities
Handle inbound and outbound customer calls professionally, maintaining a polite and confident tone.
Understand customer queries, provide accurate information, and offer quick, effective solutions.
Record and update customer details, call notes, and complaints in the CRM/system accurately.
Escalate complex issues to seniors/other departments and follow up to ensure full resolution.
Salary & Earnings
Basic salary: 3000 AED
Allowance: 500 AED
Extra commission and Incentive Provided
Work Schedule
Duty hours 10 to 11 Hrs (including break)
Working 6 days.
Leave policy: As per Company Policy/Local Labour Law
Terms & Conditions (T&C)
Contract period: 2 Years
Visa type: Employment Visa
Age range: 20 to 45
Education requirement: 12th
Experience: N/A
Language: Fluent English Speaking compulsory
Accommodation: Provided by the company or including allowance
Food: Self or including allowance
Transport: Provided by the company
insurance: Provided by the company
Passport: ECR/ECNR both accepted, (passport validity greater than 1 Year)
Medical support: medical, insurance Provided by the company
Medical test: Gamca Medical
Airport Pickup: Provided by the company
Other All Benefits as per Local Labour Law
Documents Required (Single PDF)
Passport: Complete Passport with cover page (Must be computer-scanned)
Photo: Passport-Size Photo (white background, formal dress).
Certificates: Higher Educational Certificate (Compulsory)
Vocational: Certificates if Available (Optional)
Experience letter: If Available (Optional)
How to Apply (CTA)
1. Where to apply (Job portal / WhatsApp / Email).
2. What to send (CV + documents in one PDF).
3. Subject line format (optional): “Job Title – Country – Name”.
4. Selection process (CV shortlist/interview/trade test).